CARPET CLEANING

Our Process

When Sunshine Cleaners is invited into your home to clean your carpets we want to assure you that those carpets are being cleaned using the best method possible – hot water extraction.

The hot water extraction cleaning method uses equipment that sprays heated water (not steam) on the carpet while simultaneously vacuuming out the sprayed water along with any dislodged and dissolved dirt. Shaw Industries, the world’s #1 leader in carpet manufacturing, recommends hot water extraction as the most professional carpet cleaning method.

The primary advantage of the hot water extraction cleaning method is that effective cleaning is possible using only hot water. This avoids the problems associated with detergent residues that can remain in the carpet with other cleaning methods. Detergent residues on carpet fibers can attract dirt from the soles of shoes as people walk on the carpet, causing the carpet to become dirty again soon after cleaning.

Sunshine Cleaners uses a state-of-the-art P.T.O. (Power Take-Off), truck mount hot water extraction system. The P.T.O. system generates the power to operate the carpet cleaning equipment and our tank holds 100 gallons of fresh water. When the water that is used for cleaning goes through a truck mount system, it is heated. This process allows the water to circulate in a heat exchange system, which causes the water to be extremely hot, usually 190 to 200 degrees Fahrenheit. The hot water is pushed through hoses to supply the carpet cleaning attachment with the water that will be used to get the dirt and soil out of your carpet. Two advantages to using a truck mount system, among many, are when we arrive at your home we don’t need to use your electricity and all the heavy machines stay on the truck.

When the water that has been used to scrub your carpet is sucked out, it goes through the hose back to the truck, to be disposed of property. You don’t want dirty water sitting in your home and neither do we.

Remember, the quality of the job will depend on the skills and training of the technicians who work at your home. Our technicians are certified by Clean Smart, also known as Institute of Inspection Cleaning and Restoration Certification (IICRC). IICRC Certification is based upon successful completion of a class where curriculum follows industry standards for that category. It is not based on promoting a particular method, chemical or type of equipment. After attending each of these classes, each student must pass a comprehensive examination before becoming certified in a particular area of endeavor. IICRC Certification is an ongoing process that must be renewed annually by earning IICRC approved Continuing Education Credits.

Carpet Cleaning Questions

Question 1

Should you wait as long as possible before cleaning your carpet.

No. Dirt is abrasive – like sandpaper. Every time you step on the carpet, you grind the dirt into the carpet’s fibers. This cuts your carpet, just the same as using a knife, causing it to wear out faster. A dirty carpet will not last nearly as long as a clean carpet. And while vacuuming helps – by itself, it’s simply not enough. Therefore, the longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.

Question 2

The only reason to have my carpet cleaned is to get the dirt out?

No. As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust – and hundreds of other chemicals. When you and your family members come into your home, you carry those pollens, bacteria and chemicals in your hair and on your skin, clothing and shoes. Not surprisingly, all those chemicals, pollens and bacteria wind up – you guessed it – in your carpet.

If you have allergies, asthma, emphysema, or other breathing problems – one major source of your problem could be the pollens, fungus, and chemicals in your carpet.

In addition, as you may know, tobacco smoke contains over 4000 different chemical compounds, 43 of which cause cancer. And even if you don’t smoke, those chemicals get on your shoes, you track them into your home and you leave them in your carpet.

If you’re sensitive to cigarette smoke, you might find that you’ll breathe easier after you hire a company to get those harmful chemicals out of your carpet.

So in addition to getting rid of dirt, another important reason to clean your carpet is to get rid of pollens, fungus, bacteria, chemicals and the tars and residue from tobacco smoke.

Question 3

Isn’t one method of carpet cleaning as good as another?

Not true. You can choose from two primary methods: Dry cleaning or hot water extraction.

Shaw Industries, the world’s largest carpet manufacturer, recommends hot water extraction and you can choose from two different types: Portable extraction, which is done with a small machine. Or truck mount extraction which means the large cleaning machine is mounted in a truck or van.

Not surprisingly, the truck mount extraction cleans much better because it heats the water to a higher temperature – and shoots the cleaning solution into the carpet at higher pressure – which breaks up the dirt, bacteria and pollens. Then the machine uses high suction to draw the dirt out of the carpet. This is the method Sunshine Carpet Cleaners uses.

Some people believe that hot water damages your carpet, but this isn’t true. By washing and then rinsing your carpet with hot water we clean your carpet completely – in the same way that the person who showers and then rinses off the dirt and soap will be much cleaner than the person who takes only a sponge bath.

Question 4

Having the right equipment is all a company needs to clean your carpets properly?

Not true. Many companies own hot-water cleaners – but a large number of employees don’t know how to use them. You probably know someone who bought the newest computer on the market – but didn’t learn how to use it for a year or more. The same is true with carpet cleaning machines. The company may own good equipment, but the employees may not know how to use it correctly. This is why it’s important that you choose your carpet cleaner carefully.

The best carpet cleaning companies are those that have been certified by the Institute of Inspection, Cleaning and Restoration Certification, known as the IICRC. A carpet cleaning company cannot buy this certification. The carpet cleaner must earn the certification through study, experience and the successful completion of formal, written examinations. Cleaners who are certified by the IICRC have, in effect, earned a degree in carpet cleaning.

The IICRC provides written credentials to the companies it certifies. So before you choose a carpet cleaner, ask to see written proof of the company’s IICRC certification.

Don’t be afraid to ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers.

Following is a list of some of the questions we suggest you ask:

  1. What method of carpet cleaning do you recommend?
  2. What type of equipment do you use to clean carpet?
  3. How often should I get my carpets cleaned?
  4. What training has your carpet cleaning technician had?
  5. Are you certified by the IICRC and will you show me your certificate?

Scotchgard Carpet Protector

Have children or pets…or both? We recommend Scotchgard sprayed on your carpets and/or upholstery after we’ve cleaned them thoroughly.

Pet & Odor Stain Removal

No matter how careful we are with our pets, accidents can happen. The most common is urine, a real problem: because it leaves a residue of uric salts which never “dry”, causing the odor to constantly return when these salts are exposed to any type of moisture, or even high humidity. Sunshine Carpet Cleaners’ two part Professional Enzyme treatment is what can be used on the resulting problem, as it is formulated with natural enzymes that will “eat” the uric salts until they are all or mostly gone therefore mostly eliminating the odor source. Urine removal is one of the most challenging of all cleaning service & therefore cannot be guaranteed.

Carpet cleaning has advantages far beyond the aesthetic

  • A cleaner healthier home boasts improved air quality
  • Extended lifespan for your carpets
  • Quicker resale and higher home resale value for potential buyers
  • We won’t waste your resources.
  • Our trucks are completely self-contained.

Certifications

We are certified by Clean Smart, also known as Institute of Inspection Cleaning and Restoration Certification (IICRC). IICRC Certification is based upon successful completion of a class where the curriculum follows industry standards for that category. It is not based on promoting a particular method, chemical or type of equipment.

After attending each of these classes, each student must pass a comprehensive examination before becoming certified in a particular area of endeavor. IICRC Certification is an ongoing process that must be renewed annually by earning IICRC approved Continuing Education Credits. In addition, the owner, David Loyer, is a North Carolina Licensed General Contractor.